Last Updated: 27 October 2026

 

 

1. Introduction

 

 

Welcome to AK Automobile (https://akautomobile.com/).

 

 

AK Automobile respects your privacy and is committed to handling personal information responsibly and transparently.

 

 

This Privacy Policy explains how we collect, use, store, share and protect personal information when customers visit our website, browse automotive spare parts, submit enquiries or place orders.

 

 

By using our services, you acknowledge the information provided in this policy. Where consent is required for particular processing activities, we will request it separately.

 

 

2. Company Information

 

 

The data controller responsible for personal information processed through this website is:

 

 

Company Name: AK AUTOMOBILE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

 

 

Trading Name: AK Automobile sp. z o.o.

 

 

Registered Address: ul. Tadeusza Kościuszki 6/4, 40-049 Katowice, Poland

 

 

KRS Registration Number: 0000911588

 

 

NIP / VAT Number: 6342999493

 

 

REGON: 389488550

 

 

Website: https://akautomobile.com/

 

 

Privacy Contact: info@akautomobile.com

 

 

For privacy-related requests, please use the contact information published on our website.

 

 

3. Information We Collect

 

 

Depending on how you interact with our website, we may collect:

 

 

• Full name
• Email address
• Telephone or WhatsApp number
• Billing and delivery information
• Vehicle make, model and manufacturing year
• Requested spare parts and manufacturer part numbers
• Order details and transaction records
• Customer service correspondence
• IP address, browser information and technical website usage data

 

 

We collect information directly from you when you submit forms, request quotations, communicate with our team or complete purchases.

 

 

Some technical information may be collected automatically when you browse the website.

 

 

4. How We Use Personal Information

 

 

We process personal information for the following purposes:

 

 

• Responding to customer enquiries
• Providing automotive spare-parts quotations
• Processing and managing orders
• Arranging delivery and shipment communication
• Providing customer service
• Handling returns, refunds and warranty requests
• Maintaining business and accounting records
• Protecting the website against fraud and misuse
• Maintaining and improving website functionality
• Measuring website performance and advertising effectiveness where applicable and permitted

 

 

We do not sell customers’ personal information to advertisers or data brokers.

 

 

5. Legal Basis for Processing

 

 

Where the General Data Protection Regulation (GDPR) applies, personal information is processed on an appropriate legal basis.

 

 

These may include:

 

 

Contractual necessity: Processing information to prepare quotations, fulfil orders and provide requested services.

 

 

Legal obligations: Maintaining records required for accounting, taxation or regulatory compliance.

 

 

Legitimate interests: Responding to business enquiries, maintaining security and operating customer support where these interests are not overridden by individual rights.

 

 

Consent: Processing information for purposes such as optional marketing or non-essential cookies where consent is required.

 

 

You may withdraw consent at any time without affecting the lawfulness of processing performed before withdrawal.

 

 

6. Online Orders and Payment Information

 

 

Our website uses WooCommerce to provide ecommerce functionality.

 

 

When placing an order, you may be asked to provide billing information, delivery details and contact information.

 

 

Available payment methods are displayed during checkout.

 

 

Where payments are handled through a bank or third-party provider, relevant transaction information may be processed by that provider in accordance with its privacy practices.

 

 

AK Automobile does not require customers to disclose online banking passwords or cryptocurrency wallet recovery phrases.

 

 

7. Cookies and Website Analytics

 

 

Our website uses cookies and similar technologies where necessary for website operation, cart functionality, security and customer preferences.

 

 

Additional cookies may be used for analytics or advertising measurement if these services are installed and enabled.

 

 

Where legally required, we request consent before placing non-essential cookies.

 

 

You can manage cookies through your browser settings and any cookie preference controls provided on the website.

 

 

Disabling certain essential cookies may affect shopping cart functionality or other website features.

 

 

8. Sharing Personal Information

 

 

We may share relevant personal information with service providers where necessary to operate our business, including:

 

 

• Website hosting providers
• Ecommerce technology providers
• Payment service providers
• Banks and financial institutions
• Shipping and logistics providers
• Email and customer support services
• Analytics and advertising providers, where enabled and permitted
• Professional advisers and public authorities where legally required

 

 

These parties receive only the information appropriate for their functions.

 

 

We require applicable data protection safeguards when using service providers.

 

 

9. International Data Transfers

 

 

Because AK Automobile receives enquiries from international customers, personal information may be processed or accessed across national borders.

 

 

Where personal information is transferred outside the European Economic Area and GDPR safeguards are required, we use an appropriate lawful transfer mechanism.

 

 

International transfers are subject to the data protection arrangements applicable to the service providers involved.

 

 

10. Data Retention

 

 

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.

 

 

Retention periods depend on the type of information, including:

 

 

• Customer enquiries
• Order records
• Accounting documents
• Payment records
• Customer support communications
• Legal and regulatory requirements

 

 

Information is securely deleted, anonymised or otherwise handled when retention is no longer required.

 

 

11. Your Privacy Rights

 

 

Where the GDPR applies, you may have the right to:

 

 

• Access your personal information
• Request correction of inaccurate data
• Request deletion in applicable circumstances
• Restrict certain processing
• Object to certain processing activities
• Request data portability where applicable
• Withdraw consent
• Lodge a complaint with the relevant data protection supervisory authority

 

 

For a Poland-based business, the competent supervisory authority is the President of the Personal Data Protection Office (UODO).

 

 

Website: https://uodo.gov.pl/

 

 

To exercise your rights, contact us using the privacy contact information provided above.

 

 

12. Data Security

 

 

We implement appropriate technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure or loss.

 

 

However, no website or electronic communication system can guarantee absolute security.

 

 

Customers should take appropriate precautions when sharing personal information online.

 

 

13. Third-Party Websites

 

 

Our website may include links to vehicle manufacturers, shipping companies or other external websites.

 

 

AK Automobile is not responsible for the privacy practices of independent third-party websites.

 

 

Please review their privacy policies before submitting personal information.

 

 

14. Children’s Privacy

 

 

Our ecommerce services are intended for customers who are legally able to make purchases or submit business enquiries.

 

 

We do not knowingly seek personal information from children for marketing purposes.

 

 

15. Changes to This Policy

 

 

We may update this Privacy Policy when our services, technology or applicable legal requirements change.

 

 

The updated version will be published on this page with a revised effective date.

 

 

16. Contact Us

 

 

For questions about this Privacy Policy or the handling of personal information, please contact:

 

 

AK Automobile sp. z o.o.

 

 

ul. Tadeusza Kościuszki 6/4
40-049 Katowice
Poland

 

 

Website: https://akautomobile.com/

 

 

Email: info@akaautomobile.com